ROCCO FORTE HOTELS

THE CARLTON

Milan

CHIEF ENGINEER

Located in the vibrant heart of fashion district of Milan, The Carlton, opening in 2025, will have 71 rooms and suites, a restaurant, a wellness center and an exclusive garden lounge with an amazing view of the city. Designed by Olga Polizzi in collaboration with Paolo Moschino and Philip Vergeylen, the interior will combine tradition and modernity, delivering an authentic Milanese experience. Situated in a prime location overlooking Via della Spiga, renowned for its luxury boutiques, and just a few steps from Via Montenapoleone, The Carlton is set to become the new landmark of the fashion district.

Main purpose:

The Chief Engineer will be in charge of directing all related aspects of the hotel and of the Rocco Forte House, Milan maintenance, utility systems, physical building structures, grounds, all mechanical, electrical, pool systems and related equipment and resources.

He/she will ensure all project completion in an efficient and timely manner leading the maintenance team to meet company specifications and comply with regulations.

Reports to: Hotel Manager.

Main duties & responsibilities:

·        Organise, coordinate and oversee the maintenance team to ensure that daily operations are efficiently carried out in order to guarantee that our Guests receive the ultimate stay with us;

·        Perform quality control checks, ensuring the safety and effectiveness or reliability of the systems and equipment, creating and executing preventive maintenance plans;

·        Recommend any best practice that could improve efficiency as for example energy efficiency or water saving;

·        Prepare reports, such as statistical and data analysis reports, for all engineering processes.

·        Responsible for selection, appraisal and professional training and development of maintenance staff. Responsible for talent management, acting as a coach and trainer for all the maintenance staff; Responsible for staff time keeping and rotas of the maintenance department;

·        Develops an operating budget for the Maintenance department revenue, costs, staffing and all necessary equipment, monitoring and taking corrective actions to help assuring that budgeted sales and cost goals are attained;

·        Responsible for the status, the integrity and the maintenance of all the maintenance equipment;

·        Supervise any external contractor when working in the property in order to ensure efficiency and compliance with H&S and Rocco Forte Hotel standards;

·        Ensure the hotel complies with all relevant laws, including H&S and fire prevention. Ensure staff has proper safety equipment in place.

We offer:

·        Permanent contract according to C.C.N.L. Settore Turismo.

·        Learning & development activities and career opportunities.

·        Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".

Competencies required:

·        Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.

·        Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.

·        Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.

·        Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.

·        Service excellence: Delivers service standards, which consistently exceed guest expectations.

·        Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs.

Other requirements:

·        At least 3 years of experience in the same role in Italy;

·        Bachelor's degree in Building and Construction, Engineering, Mechanics, or related will be a plus. 

·        Fluency in English and Italian.

·        Excellent problem solving skills as well as keen analytical abilities.

·        Motivation and ability to work in a fast and multitasking environment.

·        Strong computer skills, including Microsoft Office Suite.

·        Full knowledge of H&S regulations.

Workplace: The Carlton, Via Senato 5, 20121 – Milano (MI)

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03)